I hope that we’ve been able to help you fix the problem with your device.

In such case, there’s only so much you can do so you have to bring the phone back to the store so that a technician can check it for you. Any foreign materials or debris should be removed as they obstruct the normal charging process.Īnother thing you should also check is if the tracker or its charger heats up while charging because that’s a sign of a hardware problem. If none of these work, then you should focus your troubleshooting on the cable as well as to the charging port of your tracker. Let’s rule out the possibility that the problem is with the charger or the cable by connecting your tracker to third-party chargers, computer or even to power banks. After the reboot and the problem continues however, then that’s the time you physically check your tracker and its charger or accessories. Fitbit trackers charge through hardware and firmware and if there’s a problem with either of them, issues may occur. When troubleshooting charging issues, it’s always recommended to reboot your device to refresh its memory. Check if the Fitbit charger is heating up.

Make sure your Fitbit Versa is clean as well as it’s cable.Connect Fitbit charger to another power source.Now, going back to the problem at hand, here are the things you should do if your Fitbit Versa does not charge properly.

Fitbit versa charger